Privacy Policy

Privacy Policy – ​​Homepalace

At Homepalace , we value your privacy and handle your personal data with care.
In this policy we explain what data we collect, why we collect it and how we protect it.

1. Responsible

The controller responsible for processing your data is:
Homepalace
Email: support@homepalace.nl
(Chamber of Commerce number will be added as soon as available)

2. What data do we collect?

We collect and process the following personal data when you visit our website or place an order:

  • Name, address and place of residence

  • Email address and telephone number

  • Payment and order details

  • IP address and website behavior (via cookies)

3. What do we use this data for?

We use your data for:

  • Processing and shipping orders

  • Customer service and communication

  • Processing payments

  • Improving our website and user experience

  • Marketing purposes (only with your consent)

4. Legal basis

We process your data exclusively:

  • To perform an agreement with you (such as when placing an order)

  • Based on your consent (for example when registering for a newsletter)

  • When we are legally obliged to do so

5. Sharing data

We only share your data with trusted partners who are necessary to perform our services, such as:

  • Shopify (webshop platform)

  • Payment providers (such as iDEAL or PayPal)

  • Shipping services (for order delivery)

Shopify may store data outside the EU (including in Canada and the US) and complies with European privacy rules through the EU–US Data Privacy Framework .

6. Retention period

We do not retain personal data for longer than is necessary to achieve the purposes for which it was collected, unless the law prescribes a longer retention period.

7. Cookies

Our website uses functional, analytical and tracking cookies to improve user-friendliness and analyze shopping behavior.
You can accept or refuse cookies via the cookie notification on our site.

8. Your rights

You are entitled to:

  • Access to your data

  • Correction or deletion of your data

  • Restriction or objection to processing

  • Data portability (receiving your data in a readable format)

Do you want to exercise one of these rights?
Please send an email to support@homepalace.nl with your request.

9. Data breaches and complaints

If you suspect a data breach, you can contact us directly at support@homepalace.nl .
Do you disagree with the way we handle your data?
You can then file a complaint with the Dutch Data Protection Authority ( www.autoriteitpersoonsgegevens.nl ).

10. Changes

Homepalace reserves the right to amend this privacy policy.
The most recent version is always on this page.